Read the form of the proposed remedy
An offer of travel credit is not the same as money returned to your card or account. Ask the seller to identify the available options under your booking conditions. Do not assume that a credit offer means a cash refund was approved.
Check who can use it and for what
Before accepting, read the named traveller or account, eligible bookings, expiry conditions and any restrictions on using a remaining balance. These terms differ by provider; this guide does not supply a universal voucher rule or value calculation.
Use the original booking channel
TRIPCARRY helps readers compare and reach a seller; it does not determine that seller’s refund entitlement. This English guide is for readers able to use the current Korean comparison interface and is not evidence of English booking support. Save the seller’s written option and confirm what happens to the original ticket.